Quality measures report….


 

You should be monitoring the “vital signs” of the organisation in terms of quality and preferably using some visual presentation like graphs. These are typically the 8 – 12 parameters which best represent the various aspects of quality. They may include things like quality costs or cost of non quality, supplier performance, outgoing quality estimates, client complaints, nonconforming product corrective actions, but as has been stressed before in this thread they must be relevant to the recipient and have consciences on the parameters and the method of analysis and reporting.
A collection of relevant, readily understood graphs with suitable comments makes a very good report. If you are tracking the important characteristics as they happen you have early warning and can take action to correct adverse trends before top management gets involved.

Bir Cevap Yazın

Please log in using one of these methods to post your comment:

WordPress.com Logosu

WordPress.com hesabınızı kullanarak yorum yapıyorsunuz. Çıkış  Yap /  Değiştir )

Google fotoğrafı

Google hesabınızı kullanarak yorum yapıyorsunuz. Çıkış  Yap /  Değiştir )

Twitter resmi

Twitter hesabınızı kullanarak yorum yapıyorsunuz. Çıkış  Yap /  Değiştir )

Facebook fotoğrafı

Facebook hesabınızı kullanarak yorum yapıyorsunuz. Çıkış  Yap /  Değiştir )

Connecting to %s